FAQs

How long is processing time?

Since most products are print-on-demand or limited stock, processing time varies based on product type. This information can also be found in the product description under each listing.

  • Apparel such as tees, tanks, crews & hoodies (not pajamas): 2-3 weeks
  • Preordered products (polyester pj sets, knitted sweaters): 5-6 weeks, most likely shorter
  • Stocked pajamas (satin only) wall collage kits & kindle cases: 1-2 weeks
  • Accessories such as hats, tote bags, throw blankets, laptop sleeves and phone cases: 3-4 weeks

When will the satin shorts sets be restocked?

The officially licensed Maasverse Satin Shorts Pajama Sets will restock with limited inventory in May 2025!

Please sign up for the email list to stay informed!

When will my preordered item ship?

Preordered products, like some pajama sets, have a processing time (not including shipping time) of 5-6 weeks. Please note that the timeline may change depending on demand.

You will receive a tracking number via email once it ships.

Are you officially licensed?

Liv Co is proud to be officially licensed with the following authors:

  • Sarah J. Maas
  • Rachel Gillig
  • Rachel Schneider

Can I exchange my product for a different size?

If you would like to start an exchange for your Kindle case, please click here.

Liv Co does not accept returns/exchanges for apparel or any other product.

Can I cancel my order?

You're able to cancel your own order within 3 days of your purchase date by going to the order status page! If you have any issues, just reach out to me via email hellolivco@gmail.com

Can I change my shipping address after placing an order?

If your order has not been fulfilled yet, and you need to change your shipping address, please send me an email with your order #, name and new shipping address and I will update it manually.

Can I mix and match sizes for pajama sets?

Pajamas come as a set, but size charts are available for reference. Please be sure to take your measurements in order to make an informed decision on the fit.

Do the satin pajama sets have any stretch?

There is an elastic waistband with a functional drawstring for the bottoms, however the satin material does not provide any stretch.

Will you do more designs for the pajama sets?

I am currently working on new designs and hope to release them sometime this year in 2025!

To request a fandom/print, please send me an email!

Do you carry inclusive sizing?

Of course! Pajama sets (and most other products in the shop) range in size from XS-4X and sometimes 5X!

Do you ship to my country?

Liv Co is proud to offer worldwide shipping!

I received a letter/email informing me to pay customs duties. What do I do?

If you are an international buyer, depending on your country's tax and customs duties laws and how much the goods you purchased are worth, you may be required to pay a customs fee upon delivery of your package. Usually customs will hold onto your parcel for 3 weeks before sending it back to me, so please be advised.

I own a small business and would love to purchase pajama sets at wholesale prices. How can I do that?

I am eager to offer wholesale options of the satin pajama sets to small businesses in the new year! If you're interested, please fill out this interest form or email me at hellolivco@gmail.com